At Cheaney Publishing, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and protect your data when you visit our store or make a purchase.
1. Information We Collect
When you interact with our shop, we may collect the following personal information:
Order & Contact Details: Your name, billing address, shipping address, email address, and phone number when you place an order or contact customer support.
Payment Information: Payment details processed securely through our payment provider. We never store or have access to your full credit card numbers.
Device & Usage Data: Information about your browser, IP address, and how you navigate our site (via standard web cookies) to help us improve your browsing experience.
2. How We Use Your Information
We use your information strictly to:
Fulfill and ship your orders, process payments, and communicate order updates.
Respond to your customer support inquiries or return requests.
Send optional promotional emails about new product drops or sales (only if you opt-in; you can unsubscribe at any time).
Prevent fraudulent transactions and improve our store layout and product offerings.
3. Sharing Your Information
We never sell, rent, or trade your personal information. We only share necessary data with trusted third-party service providers who assist us in operating our business, such as:
Payment processors (e.g., Stripe, PayPal)
Shipping carriers (e.g., USPS, UPS, FedEx)
E-commerce and hosting platforms
These partners are required to keep your information secure and are only authorized to use it to perform specific services for us.
4. Cookies & Tracking
We use cookies to keep track of items in your shopping cart, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of our site may not function as intended.
5. Your Rights & Data Security
We implement industry-standard security measures to safeguard your personal data. Depending on where you live, you have the right to:
Request access to the personal data we hold about you.
Request corrections or the deletion of your personal data.
Opt out of marketing communications at any time.
6. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please reach out to us at:
Email: info@cheaneypublishing.com.